ONDEWO GmbH (founded in June 2017) is an awarded Austrian high-tech startup developing AI-based natural language understanding and automated conversation flows. We help companies digitize their human-machine-interface and “stay human” at the same time. We developed a “SMART DIGITAL ASSISTANT Platform” that builds on artificial intelligence, NLP technology, machine learning algorithms and an automated conversation flow management framework. Based on this platform, we created an intelligent digital personal assistant matching short-term supply and demand for services (e.g., hair cuts, massages, plumber services and many more) via Facebook Messenger and Amazon Alexa as our first product.